| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | ||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | Agency | Region | Last Updated | Updates page | On-vehicle changes | Fare policy | Service modifications | Communication methods | Service alerts | Updated GTFS | Interaction plans | Paratransit services | Microtransit + on-demand services | Sharing information concerning trips taken by persons potentially infected by COVID-19 | What info? | Requesting financial assistance (US Only)? | |||||||||||
2 | AC Transit | USA: California | 6/10/2020 | http://www.actransit.org/2020/03/30/modified-schedule-effective-tuesday-march-31/ | Back-door boarding, Extra cleaning | Eliminating fares | Weekend-day or holiday scheduling, all routes, Route cancelations, In-vehicle crowd reduction by skipping stops | Social media outreach, Regular or daily website updates, Text and email alerts | Route-specific | Shutting down ticket kiosks and/or other customer service facilities | |||||||||||||||||
3 | Auckland Transport | NZ: Auckland | 2020-05-22 | https://at.govt.nz/about-us/news-events/public-transport-information/ | Back-door boarding, Extra cleaning, Reduced capacity | Eliminating fares | Weekend-day or holiday scheduling, some routes | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Website banner, Banner message in official or endorsed agency app | No service alerts planned | Yes | Don't know | ||||||||||||||||
4 | BART | USA: California | 6/10/2020 | https://www.bart.gov/news/articles/2020/news20200225 | Extra cleaning | No planned modifications | Running longer trains, some or all routes, Service decrease, not otherwise adherent to weekend or holiday schedules, Modified open or close times | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Signage in vehicles and public areas like stations, Website banner | No service alerts planned | Not yet, but plan to | No modifications planned | No planned changes to services | No | Coronavirus Preparedness and Response Supplemental Appropriations Act, State or local emergency funding | |||||||||||||
5 | BC Transit | CAN: British Columbia | 2020-05-07 | http://bctransit.com/covid19 | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Eliminating fares; Pass reimbursement program | Route cancelations, Service decrease, not otherwise adherent to weekend or holiday schedules, In-vehicle crowd reduction by skipping stops | Social media outreach, Regular or daily website updates, Local news media outreach, Signage in vehicles and public areas like stations, Website banner, Service alerts in trip planning apps | Route-specific | Not yet, but plan to | Ban visitors and non-essential access to buildings, Shutting down ticket kiosks and/or other customer service facilities | Limiting passengers-per-vehicle, not collecting fares | Don't know | ||||||||||||||
6 | Bee-Line County (BEEL) | USA: New-York | 5/7/2020 | https://transportation.westchestergov.com/rideralerts | Back-door boarding | Eliminating fares | Weekend-day or holiday scheduling, some routes, Service decrease | Regular or daily website updates | |||||||||||||||||||
7 | Blacksburg Transit | USA: Virginia | 5/5/2020 15:50:16 | http://ridebt.org/covid | Back-door boarding, Extra cleaning | Eliminating fares | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Signage in vehicles and public areas like stations, Website banner | Both | Yes | Ban visitors and non-essential access to buildings | No modifications planned | No planned changes to services | Don't know | State or local emergency funding | ||||||||||||
8 | Brampton Transit | CAN: Ontario | 5/7/2020 | https://www.brampton.ca/en/residents/transit/Pages/Home.aspx | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Eliminating fares | Route cancelations, Weekend-day or holiday scheduling, all routes, Service increase, some routes | Social media outreach, Regular or daily website updates, Local news media outreach, Signage in vehicles and public areas like stations, Website banner, Service alerts in trip planning apps | System-wide | Yes | Allow station managers to remain in kiosks, Ban visitors and non-essential access to buildings | This is managed by the Region of Peel, updates to service requirements have been implemented. | Don't know | ||||||||||||||
9 | Butler County Regional Transit Authority | USA: Ohio | 2020-05-07 | https://www.butlercountyrta.com/monday-march-23-2020-miami-university-covid-19-service-change/ | Back-door boarding, Extra cleaning | Eliminating fares | Route cancelations, Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Service alerts in trip planning apps | Both | Yes | Ban visitors and non-essential access to buildings, Shutting down ticket kiosks and/or other customer service facilities | No modifications planned | No planned changes to services | No | |||||||||||||
10 | Calgary Transit | CAN: Alberta | 6/10/2020 | http://www.calgarytransit.com/service-updates?nid=165970 | Back-door boarding, Extra cleaning, Barrier zone to protect driver, Limited seating | No cash accepted | Service decrease, not otherwise adherent to weekend or holiday schedules, Route cancelations | Social media outreach, Banner message in official or endorsed agency app, Regular or daily website updates | Route-specific | No modifications to employee- or facility interaction planned | Limiting passengers-per-vehicle | Don't know | |||||||||||||||
11 | Capital Area Transit | USA: Pennsylvania | 2020-05-07 | https://www.cattransit.com/covid-schedules/ | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Eliminating fares | Route cancelations, Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Text and email alerts, Signage in vehicles and public areas like stations, Website banner | No changes planned | Ban visitors and non-essential access to buildings | Life-sustaining services only | Don't know | |||||||||||||||
12 | Capital Area Transportation Authority | USA: Michigan | 2020-05-07 | https://www.cata.org/About/News/riding-cata-during-covid-19 | Back-door boarding, Extra cleaning | Eliminating fares; Pass reimbursement program | Route cancelations, Service decrease, not otherwise adherent to weekend or holiday schedules, Modified open or close times | Social media outreach, Regular or daily website updates, Local news media outreach, Text and email alerts, Website banner, Banner message in official or endorsed agency app, Service alerts in trip planning apps | System-wide | Not yet, but plan to | Ban visitors and non-essential access to buildings | No modifications planned | Expansion of service | No | |||||||||||||
13 | Capital Metro (Austin) | USA: Texas | 2020-05-07 | https://capmetro.org/COVID19/ | Back-door boarding, Barrier zone to protect driver, Extra cleaning | No planned modifications | Weekend-day or holiday scheduling, some routes, MetroRail will operate its Monday-Friday daytime schedule, with no Saturday service and no Late-Night trips on Friday. Some MetroFlyer and MetroExpress routes will operate reduced versions of their weekday schedules. Night Owl routes will not operate. With the suspension of weekend MetroRail service, CapMetro will implement the new Route 455 Leander Shuttle to connect customers from Leander Station to Lakeline Station. The route will operate roughly when MetroRail would have, though its schedule has been designed to facilitate connections to MetroBus Route 383 and won't operate exactly when the train would have. | Social media outreach, Regular or daily website updates, Website banner | No service alerts planned | No changes planned | Shutting down ticket kiosks and/or other customer service facilities | No modifications planned | Limiting passengers-per-vehicle | No | |||||||||||||
14 | Cascades East Transit | USA: Oregon | 5/11/2020 19:26:57 | https://cascadeseasttransit.com/ | Back-door boarding, Extra cleaning, face coverings required on-board buses, social distancing on buses | Eliminating fares | Weekend-day or holiday scheduling, all routes | Social media outreach, Regular or daily website updates, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Website banner | System-wide | Yes | Ban visitors and non-essential access to buildings, Station attendant available, but with a barrier. Staff is available for emergencies and to answer questions. The station is only open for bathroom use and cleaned throughout the day. | Only operating on weekdays | Limiting passengers-per-vehicle | No | State or local emergency funding | ||||||||||||
15 | CATA | USA: Michigan | 5/5/2020 | https://www.cata.org/About/News/riding-cata-during-covid-19 | Back-door boarding | Eliminating fares | Service decrease, not otherwise adherent to weekend or holiday schedules | ||||||||||||||||||||
16 | CDTA | USA: New York | 5/8/2020 | https://www.cdta.org/news/rear-door-boarding-begin | Extra cleaning, Back-door boarding | Eliminating fares | Service decrease | Social media outreach, Regular or daily website updates | |||||||||||||||||||
17 | CDTA | USA: New York | 5/8/2020 | https://www.cdta.org/news/service-changes-begin-april-26 | Back-door boarding | Eliminating fares | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates | |||||||||||||||||||
18 | Centre Area Transportation Authority | USA: Pennsylvania | 2020-05-08 | https://catabus.com/covid19-operations | Extra cleaning | Service decrease, not otherwise adherent to weekend or holiday schedules | Website banner | System-wide | No changes planned | Don't know | |||||||||||||||||
19 | Chattanooga Area Regional Transportation Authority (CARTA) | USA: Tennessee | 7/18/2020 14:54:23 | http://www.carta-bus.org | Back-door boarding, Barrier zone to protect driver, Extra cleaning, Mandatory face masks | Eliminating fares | Weekend-day or holiday scheduling, all routes, Service decrease, not otherwise adherent to weekend or holiday schedules, Bus capacity limit of 10 pax | Social media outreach, Local news media outreach, Signage in vehicles and public areas like stations, Website banner | Coronavirus Preparedness and Response Supplemental Appropriations Act | ||||||||||||||||||
20 | Cherriots (SKTOR) | USA: Oregon | 5/8/2020 | https://www.cherriots.org/temporaryservice/ | Back-door boarding | Eliminating fares | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates | |||||||||||||||||||
21 | Cincinnati Bell Connector (City of Cincinnati) | USA: Ohio | 2020-05-08 | Extra cleaning, Automatic door openings | Reducing fare enforcement | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Message from the CEO or GM, Local news media outreach, Banner message in official or endorsed agency app | Both | No changes planned | Ban visitors and non-essential access to buildings, Reducing fare enforcement checks in PoP systems | No modifications planned | Reduction of vehicles on the road | Yes | ||||||||||||||
22 | City of Gardena GTrans | USA: California | 2020-05-08 | http://ridegtrans.com/ | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Eliminating fares | Route cancelations, Weekend-day or holiday scheduling, some routes, Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Text and email alerts, Signage in vehicles and public areas like stations, Website banner | Route-specific | Not yet, but plan to | Allow station managers to remain in kiosks, Close all public restrooms, Ban visitors and non-essential access to buildings, Reducing fare enforcement checks in PoP systems, Shutting down ticket kiosks and/or other customer service facilities | Limiting passengers-per-vehicle | Don't know | ||||||||||||||
23 | City of Santa Monica's Big Blue Bus | USA: California | 2020-05-08 | https://www.bigbluebus.com/Newsroom/News/Coronavirus.aspx?type=News | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Eliminating fares | Route cancelations, Weekend-day or holiday scheduling, some routes, Service decrease, not otherwise adherent to weekend or holiday schedules, Modified open or close times | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Text and email alerts, Signage in vehicles and public areas like stations, Website banner, Banner message in official or endorsed agency app, Service alerts in trip planning apps | System-wide | Yes | Ban visitors and non-essential access to buildings, Shutting down ticket kiosks and/or other customer service facilities | Limiting passengers-per-vehicle | Reduction of vehicles on the road, Limiting passengers-per-vehicle | No | FEMA Operational Expenses Program, Coronavirus Preparedness and Response Supplemental Appropriations Act, State or local emergency funding | ||||||||||||
24 | Community Transit (CTWA) | USA: Washington | 5/8/2020 | https://www.communitytransit.org/reducedservice | Back-door boarding, Barrier zone to protect driver, Extra cleaning, No planned modifications | Eliminating fares | Service decrease | Social media outreach, Regular or daily website updates | |||||||||||||||||||
25 | COTA | USA: Ohio | 5/8/2020 | https://www.cota.com/major-service-change-announcements/ | Back-door boarding | Eliminating fares | Service decrease, not otherwise adherent to weekend or holiday schedules | Regular or daily website updates | |||||||||||||||||||
26 | CTA (Chicago) | USA: Illinois | 6/10/2020 | https://www.transitchicago.com/coronavirus/ | Extra cleaning, Barrier zone to protect driver, Back-door boarding, Reducing fare enforcement | Pass reimbursement program | In-vehicle crowd reduction by skipping stops | Social media outreach, Regular or daily website updates, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Website banner | No service alerts planned | No changes planned | No modifications to employee- or facility interaction planned | No modifications planned | No | ||||||||||||||
27 | Dallas Area Rapid Transit | USA: Texas | 2020-05-08 | https://www.dart.org/health/default.asp | Extra cleaning | No planned modifications | No changes to services planned | Text and email alerts | No service alerts planned | No changes planned | No modifications to employee- or facility interaction planned | No modifications planned | No planned changes to services | No | |||||||||||||
28 | DDOT | USA: Michigan | 4/29/2020 | https://detroitmi.gov/news/temporary-ddot-schedule-effective-3232020 | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Eliminating fares | Weekend-day or holiday scheduling, all routes, Some express routes suspended | Social media outreach, Regular or daily website updates | Shutting down ticket kiosks and/or other customer service facilities | ||||||||||||||||||
29 | Durham Region Transit | CAN: Ontario | 2020-05-08 | https://durhamregiontransit.com/covid-19 | Back-door boarding, Extra cleaning | Eliminating fares | Weekend-day or holiday scheduling, all routes, Modified Saturday schedule on weekdays; reduced maximum passenger load | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Signage in vehicles and public areas like stations, Website banner, Service alerts in trip planning apps | System-wide | Yes | Ban visitors and non-essential access to buildings, Shutting down ticket kiosks and/or other customer service facilities, Customer service closed to public | No modifications planned | No planned changes to services | Don't know | |||||||||||||
30 | Edmonton Transit Service | CAN: Alberta | 2020-05-22 | https://www.edmonton.ca/ets/reduced-transit-service.aspx | Back-door boarding, Barrier zone to protect driver, Extra cleaning, Where possible, the long articulated (bendy) buses will be used to promote social distancing. We are replacing all 30' community buses with 40' buses, including on regional routes. | Eliminating fares | Weekend-day or holiday scheduling, some routes, Service decrease, not otherwise adherent to weekend or holiday schedules, ETS added 100 additional buses to quickly meet customer demand. When possible, buses will also be put on standby, for quick response to overcrowding or if there is unanticipated demand at various locations throughout the city. This gives ETS more flexibility, and more opportunity to address issues as they arise. We are monitoring demand for transit very closely, and adjusting so that we have an appropriate level of service. | Social media outreach, Regular or daily website updates, Website banner, Banner message in official or endorsed agency app, Service alerts in trip planning apps | System-wide | Yes | |||||||||||||||||
31 | Embark | USA: Oklahoma | 2020-05-08 | https://embarkok.com/connect/blog/2020/03/staying-healthy/ | Extra cleaning, No planned modifications | No planned modifications | Modified open or close times, In-vehicle crowd reduction by skipping stops | Regular or daily website updates, Website banner | No service alerts planned | No changes planned | Don't know | ||||||||||||||||
32 | GO Durham | USA: North Carolina | 2020-05-04 | https://godurhamtransit.org/news/coronavirus-updates-how-godurham-responding | Back-door boarding, Extra cleaning | Eliminating fares | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates | |||||||||||||||||||
33 | GO Transit | CAN: Ontario | 6/10/2020 | https://blog.metrolinx.com/2020/03/13/metrolinx-releases-latest-update-while-responding-to-covid-19-pandemic/ | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Cash fares not accepted | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Text and email alerts, Website banner | Shutting down ticket kiosks and/or other customer service facilities, Allow station managers to remain in kiosks | ||||||||||||||||||
34 | Golden Gate Transit (GGT) | USA: California | 5/8/2020 | https://www.goldengate.org/assets/1/31/map-san-francisco3.2020.pdf?5064 https://www.goldengate.org/golden-gate-bus--ferry-services-adjusted-during-coronavirus-pandemic/ | No planned modifications | No planned modifications | Service decrease, not otherwise adherent to weekend or holiday schedules | ||||||||||||||||||||
35 | Greater Cleveland Regional Transit Authority (GCRTA) | USA: Ohio | 5/6/2020 14:07:24 | http://www.riderta.com/coronavirus http://www.riderta.com/service-alerts/temporary-service-reduction-april-12 | Barrier zone to protect driver, Extra cleaning | No planned modifications | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Text and email alerts, Signage in vehicles and public areas like stations, Service alerts in trip planning apps | Both | Yes | Close all public restrooms, Shutting down ticket kiosks and/or other customer service facilities | No planned changes to services | State or local emergency funding | ||||||||||||||
36 | Greater Dayton RTA | USA: Ohio | 4/29/2020 11:51:27 | http://www.i-riderta.org/covid19 | Barrier zone to protect driver, Extra cleaning | No planned modifications | The Greater Dayton RTA periodically adjusts bus service in response to the needs of customers, communities, and businesses. A service change affecting several routes will begin Sunday, April 5. When there are regular instances of excessive crowding, we are scheduling an additional vehicle.. | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Website banner, Banner message in official or endorsed agency app, Fare inspectors or other personnel distributing information in-person, Service alerts in trip planning apps | Both | No changes planned | No modifications to employee- or facility interaction planned | Limiting passengers-per-vehicle | No planned changes to services | No | We only share information as directed by our local Health Department. | Received funding via the CARES Act. | |||||||||||
37 | Greater Richmond Transit Company | USA : Virginia | 2020-04-22 | http://ridegrtc.com/news-initiatives/news-updates/grtc-and-covid-19-coronavirus | Extra cleaning | All on-board fare collection and enforcement are suspended. | Service decrease, not otherwise adherent to weekend or holiday schedules, reduced maximum passenger load, Route cancelations, Service increase. | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Text and email alerts, Website banner | Yes | Shutting down ticket kiosks and/or other customer service facilities, Customer service closed to public | Demand for services can't be over 7 days in advance | Yes | |||||||||||||||
38 | Green Mountain Transit | USA: Vermont | 2020-05-08 | https://ridegmt.com/covid-19-update/ | Back-door boarding, Extra cleaning | Eliminating fares | Route cancelations, Right now cancelled seasonal service and one commuter route as well as cancelled certain trips of drivers who are voluntarily staying home. | Social media outreach, Regular or daily website updates, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Service alerts in trip planning apps | Both | Yes | Ban visitors and non-essential access to buildings, Shutting down ticket kiosks and/or other customer service facilities | No modifications planned | Don't know | Don't Know yet | |||||||||||||
39 | Hamilton Street Railway (HSR) | CAN: Ontario | 5/8/2020 | https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps/pdf-bus-schedules | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Eliminating fares | Weekend-day or holiday scheduling, all routes | Social media outreach, Local news media outreach, Signage in vehicles and public areas like stations, Website banner | Shutting down ticket kiosks and/or other customer service facilities | No modifications planned | |||||||||||||||||
40 | HART (Tampa) | USA: Florida | 2020-05-05 | Extra cleaning | No planned modifications | No changes to services planned | Website banner | No service alerts planned | No changes planned | No modifications to employee- or facility interaction planned | No modifications planned | No planned changes to services | No | ||||||||||||||
41 | Hillsborough Area Regional Transit Authority (HARTFL) | USA: Florida | 5/8/2020 | https://gohart.blogspot.com/2020/03/hart-covid-19-update.html | Extra cleaning | No planned modifications | Service decrease | Social media outreach, Regular or daily website updates | |||||||||||||||||||
42 | Jacksonville Transportation Authority | USA: Florida | 2020-05-08 | https://www.jtafla.com/media-center/press-releases/coronavirus-update-jta-shifting-to-modified-bus-schedule-march-17/ | Extra cleaning | No planned modifications | Weekend-day or holiday scheduling, all routes | Social media outreach, Regular or daily website updates, Text and email alerts, Website banner | No service alerts planned | No changes planned | No modifications to employee- or facility interaction planned | No modifications planned | No | ||||||||||||||
43 | Kansas City Regional Transit | USA: Missouri | 2020-04-21 | https://ridekc.org/bulletins/update-on-coronavirus-and-seasonal-flu https://twitter.com/RideKCTransit/status/1252574321463230465%C3%A0 | Extra cleaning, Signs to encourage social distancing are being placed on bus seats. All customers should observe safe social distancing and be seated unless prevented from doing so by a physical disability. | Eliminating fares | No changes to services planned | Website banner | No service alerts planned | No changes planned | No | ||||||||||||||||
44 | King County Metro | USA: Washington | 6/10/2020 | https://kingcountymetro.blog/tag/coronavirus/ https://kingcountymetro.blog/2020/04/03/covid-19-further-metro-and-sound-transit-service-reductions-begin-monday-april-6-to-support-essential-travel-and-transit-workforce/ | Back-door boarding, Barrier zone to protect driver, Extra cleaning, Limited seating | Eliminating fares | Service decrease, not otherwise adherent to weekend or holiday schedules, In-vehicle crowd reduction by skipping stops, Modified open or close times | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Website banner, Fare inspectors or other personnel distributing information in-person, Service alerts in trip planning apps | Both | Yes | Reducing fare enforcement checks in PoP systems, Shutting down ticket kiosks and/or other customer service facilities | Expansion of service | Expansion of service | No | |||||||||||||
45 | Kingston Transit | CAN: Ontario | 2020-05-08 | https://www.cityofkingston.ca/-/kingston-transit-service-reductions-march-16-2020 | Extra cleaning | Weekend-day or holiday scheduling, all routes | Social media outreach, Regular or daily website updates, Website banner | No service alerts planned | No changes planned | No | |||||||||||||||||
46 | LA Metro | USA: California | 6/10/2020 | metro.net/covid19 | Back-door boarding, Barrier zone to protect driver, Extra cleaning | We will be adding days to pass holders | Weekend-day or holiday scheduling, all routes, Modified open or close times | Social media outreach, Regular or daily website updates, Local news media outreach, Text and email alerts, Website banner | No service alerts planned | No changes planned | Ban visitors and non-essential access to buildings, Shutting down ticket kiosks and/or other customer service facilities | No modifications planned | Expansion of service, Limiting passengers-per-vehicle | Yes | https://thesource.metro.net/2020/03/13/amtrak-reports-passenger-that-traveled-through-union-station-may-have-tested-positive-for-covid-19/ | ||||||||||||
47 | LeeTran (Lee County Transit) | USA: Florida | 2020-05-08 | http://www.leegov.com/leetran | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Eliminating fares | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Service alerts in trip planning apps | System-wide | Not yet, but plan to | Ban visitors and non-essential access to buildings | No modifications planned | No | Still Assessing | |||||||||||||
48 | Lextran | USA: Kentucky | 2020-05-12 | https://lextran.com/covid19updates/ | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Eliminating fares | Service decrease, not otherwise adherent to weekend or holiday schedules, In-vehicle crowd reduction by skipping stops | Social media outreach, Local news media outreach, Signage in vehicles and public areas like stations, Website banner, Banner message in official or endorsed agency app, Fare inspectors or other personnel distributing information in-person | Both | Not yet, but plan to | Close all public restrooms, Ban visitors and non-essential access to buildings, Shutting down ticket kiosks and/or other customer service facilities, Administrative staff working from home. | Don't know | |||||||||||||||
49 | MARTA | USA: Georgia | 6/1/2020 | https://www.itsmarta.com/MARTA-service-modifications.aspx | Back-door boarding | Eliminating fares | Weekend-day or holiday scheduling, all routes, Route cancelations | Social media outreach, Regular or daily website updates, Website banner | Shutting down ticket kiosks and/or other customer service facilities | ||||||||||||||||||
50 | Maryland Transit Administration | USA: Maryland | 6/10/2020 | https://www.mta.maryland.gov/coronavirus | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Reducing fare enforcement | Route cancelations, Weekend-day or holiday scheduling, some routes, Weekend-day or holiday scheduling, all routes, Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Signage in vehicles and public areas like stations, Website banner, Banner message in official or endorsed agency app, Service alerts in trip planning apps | Route-specific | Not yet, but plan to | Ban visitors and non-essential access to buildings, Reducing fare enforcement checks in PoP systems, Shutting down ticket kiosks and/or other customer service facilities | No modifications planned | Don't know | ||||||||||||||
51 | MBTA | USA: Massachusetts | 6/10/2020 | https://www.mbta.com/covid19 | Back-door boarding, Extra cleaning | No planned modifications | Route cancelations, Weekend-day or holiday scheduling, some routes, Service decrease, not otherwise adherent to weekend or holiday schedules, Service increase, some routes, Modified open or close times | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Website banner, Banner message in official or endorsed agency app, Service alerts in trip planning apps | Both | Yes | Shutting down ticket kiosks and/or other customer service facilities | Shared trips suspended, trips must be booked 1-3 days in advance | Don't know | ||||||||||||||
52 | Metra | USA: Illinois | 2020-05-12 | https://metrarail.com/node/7497 | Extra cleaning | No planned modifications | Metra will begin operating an alternate weekday schedule on Monday, March 23, to adjust for the reduced number of riders due to school closures, work-from-home mandates and other consequences of the coronavirus pandemic | Social media outreach, Message from the CEO or GM, Local news media outreach | No service alerts planned | Not yet, but plan to | No modifications to employee- or facility interaction planned | ||||||||||||||||
53 | Metro | USA: Missouri | 2020-06-02 | https://www.metrostlouis.org/health/ | Extra cleaning | On Mar 23 Metro is temporarily waiving fare enforcement of cash fares on MetroBus and Metro Call-A-Ride. Fare enforcement will continue on MetroLink. | Beginning Monday, March 23, Metro Transit will begin operating a modified weekend schedule during weekdays until further notice. | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Website banner, Banner message in official or endorsed agency app | No service alerts planned | No changes planned | No modifications to employee- or facility interaction planned | No modifications planned | No planned changes to services | Yes | Not publicly available | ||||||||||||
54 | METRO (Houston) | USA: Texas | 2020-05-12 | http://www.ridemetro.org/coronavirus | Back-door boarding, Extra cleaning, Limiting passenger load per vehicle, increasing frequency as needed | Eliminating fares | Weekend-day or holiday scheduling, all routes, Limited Park & Ride availibility | Social media outreach, Regular or daily website updates, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Website banner, Fare inspectors or other personnel distributing information in-person, Service alerts in trip planning apps | Both | Yes | Ban visitors and non-essential access to buildings, Reducing fare enforcement checks in PoP systems, Shutting down ticket kiosks and/or other customer service facilities | Limiting passengers-per-vehicle | No planned changes to services | Don't know | |||||||||||||
55 | Metro Transit (Minneapolis-St. Paul, Minnesota) | USA: Minnesota | 2020-05-12 | http://www.metrotransit.org/health | Extra cleaning, Allowing operators to wear masks if they choose; encouraging riders to exit through back door, wait for the next bus or train if there's not enough space, spread out while on board; providing wipes as available | No planned modifications | Route cancelations, Weekend-day or holiday scheduling, some routes, Service decrease, not otherwise adherent to weekend or holiday schedules, Modified open or close times | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Website banner, Service alerts in trip planning apps, newsletters, hold message & talking points for call center staff | Both | Yes | propping open doors for publicly accessible facilities to minimize touch-points, | Don't know | |||||||||||||||
56 | Miami-Dade County Transit | USA: Florida | 3/21/2020 14:00:16 | https://www.miamidade.gov/global/initiatives/coronavirus/home.page | Encouraging use of contactless payments and mobile apps | Modified open or close times, Service decrease, not otherwise adherent to weekend or holiday schedules, North Miami Beach - A curfew is in effect from 10 p.m. to 5 a.m. | Social media outreach, Regular or daily website updates, Text and email alerts, Signage in vehicles and public areas like stations, Website banner | No service alerts planned | No changes planned | North Miami Beach - A curfew is in effect from 10 p.m. to 5 a.m. | No modifications planned | Cancellation of service | No | ||||||||||||||
57 | MiWay (Mississauga) | CAN: Ontario | 2020-05-12 | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Route cancelations, Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Signage in vehicles and public areas like stations, Website banner, Banner message in official or endorsed agency app, Service alerts in trip planning apps | System-wide | Yes | Shutting down ticket kiosks and/or other customer service facilities | No modifications planned | No planned changes to services | Don't know | |||||||||||||||
58 | Monterey-Salinas Transit (MSTCA) | USA: California | 5/12/2020 | https://mst.org/news_items/mst-takes-precautions-to-protect-employees-and-customers-from-influenza-and-novel-coronavirus-covid-19 | Extra cleaning | No planned modifications | Service decrease | Social media outreach | |||||||||||||||||||
59 | New York City MTA | USA: New York | 6/10/2020 | https://new.mta.info/precautions-against-coronavirus | Back-door boarding, Extra cleaning | MetroCard transactions at MetroCard Vending machines only. Reduced-fare cash transactions can still be made at the booth. All Metro-North and LIRR ticket counters are closed. Use ticket vending machines or the MTA eTix app. | Route cancelations, Service increase, some routes, Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Service alerts in trip planning apps | Route-specific | Yes | Shutting down some customer service centers | No scheduled rides, online applications not currently processed | Requesting $4B federal bailout from congress https://www.nytimes.com/2020/03/17/nyregion/coronavirus-nyc-subway-federal-aid-.html | ||||||||||||||
60 | Niagara Falls Transit | CAN: Ontario | 5/13/2020 | https://niagarafalls.ca/living/transit/bus-routes.aspx | Weekend-day or holiday scheduling, all routes | Regular or daily website updates, Local news media outreach, Website banner | Chair-A-Van will provide trips only to currently registered users, on a reduced schedule. New applications will not be accepted at this time. | ||||||||||||||||||||
61 | NICE Bus | USA: New York | 6/10/2020 | https://www.nicebus.com/Passenger-Information/Modified-Service-Plan | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Eliminating fares | Weekend-day or holiday scheduling, some routes, Service increase, some routes | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Signage in vehicles and public areas like stations, Website banner, Banner message in official or endorsed agency app, Service alerts in trip planning apps | System-wide | Not yet, but plan to | Don't know | State or local emergency funding | |||||||||||||||
62 | NJ Transit | USA: New Jersey | 6/10/2020 | https://www.njtransit.com/tm/tm_servlet.srv?hdnPageAction=PressReleaseTo&PRESS_RELEASE_ID=3384 | Extra cleaning, Back-door boarding | Bus tickets and passes accepted on rail | Weekend-day or holiday scheduling, some routes, Service increase, some routes | Social media outreach, Regular or daily website updates, Website banner, Service alerts in trip planning apps, Text and email alerts, Signage in vehicles and public areas like stations, Message from the CEO or GM | Route-specific | No modifications to employee- or facility interaction planned | |||||||||||||||||
63 | OC Transpo | CAN: Ontario | 6/10/2020 | https://www.octranspo.com/en/news/category/covid-19 | Barrier zone to protect driver, Extra cleaning | No planned modifications | Weekend-day or holiday scheduling, some routes, Route cancelations, Service increase, some routes, Modified open or close times | Social media outreach, Regular or daily website updates, Signage in vehicles and public areas like stations, Website banner, Text and email alerts | Shutting down ticket kiosks and/or other customer service facilities | Limiting passengers-per-vehicle | |||||||||||||||||
64 | OCTA | USA: California | 5/13/2020 | Back-door boarding, Extra cleaning | Weekend-day or holiday scheduling, some routes, Service decrease | Social media outreach, Regular or daily website updates, Website banner | Yes | Reduced hours at customer service center | |||||||||||||||||||
65 | PATH | USA: New Jersey | 4/15/20 | https://www.panynj.gov/port-authority/en/alerts/coronavirus-updates.html | Extra cleaning | No planned modifications | Service decrease, not otherwise adherent to weekend or holiday schedules | Regular or daily website updates, Signage in vehicles and public areas like stations, Website banner, Fare inspectors or other personnel distributing information in-person | No service alerts planned | No changes planned | Close all public restrooms | No modifications planned | No planned changes to services | No | |||||||||||||
66 | Pierce Transit | USA: Washington | 2020-05-13 | https://www.piercetransit.org/pierce-transit-routes/ | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Eliminating fares | Weekend-day or holiday scheduling, all routes, Saturday schedule with weekday span | Social media outreach, Regular or daily website updates, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations | Both | Not yet, but plan to | Ban visitors and non-essential access to buildings | No modifications planned | No planned changes to services | Don't know | to be determined | ||||||||||||
67 | Port Authority | USA: Pennsylvania | 6/10/2020 | https://www.portauthority.org/inside-Port-Authority/rider-info/coronavirus/ | Barrier zone to protect driver, Extra cleaning | No cash fares on buses; Pass reimbursement program | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Signage in vehicles and public areas like stations, Website banner, Service alerts in trip planning apps | System-wide | No changes planned | Shutting down ticket kiosks and/or other customer service facilities,Ban visitors and non-essential access to buildings, Reduced hours at customer service center | No modifications planned | No | ||||||||||||||
68 | PSTA | USA: Florida | 2020-05-13 | https://psta.net/about-psta/news/articles/psta-response-to-coronavirus/ | Back-door boarding, Extra cleaning | Eliminating fares | Weekend-day or holiday scheduling, all routes | Social media outreach, Local news media outreach, Website banner, Banner message in official or endorsed agency app | System-wide | Not yet, but plan to | Ban visitors and non-essential access to buildings | Limiting passengers-per-vehicle | Expansion of service | Don't know | |||||||||||||
69 | PVTA | USA: Massachusetts | 2020-05-13 | http://www.pvta.com/serviceUpdates.php | Extra cleaning | No planned modifications | Weekend-day or holiday scheduling, all routes | Social media outreach, Website banner | No service alerts planned | Yes | |||||||||||||||||
70 | RIPTA | USA: Rhode Island | 2020-05-13 | https://www.ripta.com/covid-19 https://www.wpri.com/health/coronavirus/ripta-on-covid-19-were-doing-everything-we-can-to-disinfect-buses/ | Extra cleaning | No planned modifications | No changes to services planned | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Website banner, Banner message in official or endorsed agency app | System-wide | No changes planned | Close all public restrooms, Ban visitors and non-essential access to buildings, Shutting down ticket kiosks and/or other customer service facilities | No modifications planned | No planned changes to services | Don't know | FEMA Operational Expenses Program, Coronavirus Preparedness and Response Supplemental Appropriations Act | ||||||||||||
71 | Roam Transit (ROAMT) | CAN: Alberta | 2020-05-13 | https://roamtransit.com/news-updates/ | Back-door boarding, Extra cleaning | Eliminating fares | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Local news media outreach, Website banner, Banner message in official or endorsed agency app, Service alerts in trip planning apps | System-wide | Yes | Ban visitors and non-essential access to buildings | ||||||||||||||||
72 | RTA of Central MD | USA: Maryland | 3/20/2020 11:10:39 | Back-door boarding, Extra cleaning | Eliminating fares | Route cancelations, Weekend-day or holiday scheduling, some routes, Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Local news media outreach, Signage in vehicles and public areas like stations, Website banner, Service alerts in trip planning apps | System-wide | Yes | Reduction of vehicles on the road | Don't know | ||||||||||||||||
73 | RTC of Southern Nevada | USA: Nevada | 2020-05-13 | https://www.rtcsnv.com/coronavirus/ | Back-door boarding, Extra cleaning | No planned modifications | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Text and email alerts, Signage in vehicles and public areas like stations, Website banner | Both | Yes | Ban visitors and non-essential access to buildings | No modifications planned | No planned changes to services | No | |||||||||||||
74 | RTC Transit (Richland County) | USA: Ohio | 3/20/2020 15:40:30 | No planned modifications | No planned modifications | No changes to services planned | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Text and email alerts, Signage in vehicles and public areas like stations | No service alerts planned | No changes planned | Ban visitors and non-essential access to buildings | No modifications planned | No planned changes to services | No | FEMA Operational Expenses Program, State or local emergency funding | |||||||||||||
75 | San Diego MTS | USA: California | 2020-05-13 | https://www.sdmts.com/schedules-real-time/covid-19-updates | Back-door boarding, Extra cleaning | Reducing fare enforcement; Pass reimbursement program | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Website banner, Service alerts in trip planning apps | Not yet, but plan to | Rail PoP enforcement shifting from on-board to platform | Yes | https://www.sdmts.com/schedules-real-time/covid-19-updates | Coronavirus Preparedness and Response Supplemental Appropriations Act, State or local emergency funding | ||||||||||||||
76 | Sandusky Transit System | USA: Ohio | 2020-05-13 | http://www.ci.sandusky.oh.us/residents/sandusky_transit_system/covid-19.php | Extra cleaning | Eliminating fares | Route cancelations, Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Signage in vehicles and public areas like stations | No service alerts planned | Not yet, but plan to | Ban visitors and non-essential access to buildings | No modifications planned | Don't know | ||||||||||||||
77 | Saskatoon Transit | CAN: Saskatchewan | 2020-05-13 | https://transit.saskatoon.ca/announcement/update-coronavirus | Back-door boarding, Extra cleaning, back-door boarding is being considered | Eliminating fares; Maybe eliminating fares and / or extending monthly passes | Weekend-day or holiday scheduling, some routes, Service decrease, not otherwise adherent to weekend or holiday schedules, canned in bus messages about social distancing | Social media outreach, Regular or daily website updates, Banner message in official or endorsed agency app | Both | Not yet, but plan to | only advising of social distancing in the customer service centre | Limiting passengers-per-vehicle | Don't know | ||||||||||||||
78 | SEPTA | USA: Pennsylvania | 6/10/2020 | http://www.septa.org/notice/coronavirus-tips.html http://septa.org/notice/modified-saturday-schedules.html http://septa.org/covid-19/ | Extra Cleaning, Back-door boarding | Pass reimbursement program | Weekend-day or holiday scheduling, some routes, Modified open or close times, Route cancelations | Social media outreach, Regular or daily website updates | Shutting down ticket kiosks and/or other customer service facilities | Limiting passengers-per-vehicle | |||||||||||||||||
79 | SFMTA/MUNI | USA: California | 6/10/2020 | https://www.sfmta.com/projects/covid-19-developments-response https://www.sfmta.com/blog/starting-march-30-new-muni-service-changes | Barrier zone to protect driver, Extra cleaning, Back-door boarding | No planned modifications | Service decrease, not otherwise adherent to weekend or holiday schedules, In-vehicle crowd reduction by skipping stops, Route cancelations, Modified open or close times All Muni Metro and light rail routes will be replaced by buses. | Social media outreach, Regular or daily website updates, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Website banner, Service alerts in trip planning apps | Both | Yes | Ban visitors and non-essential access to buildings, Shutting down ticket kiosks and/or other customer service facilities | No modifications planned | Expansion of service | No | |||||||||||||
80 | SMART Ride | USA: Michigan | 2020-05-13 | https://www.smartbus.org/About/News/effective-tuesday-march-31-2020 | Extra cleaning | No planned modifications | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates | |||||||||||||||||||
81 | Société de transport de Montréal | CAN: Quebec | 6/10/2020 | http://www.stm.info/en/info/advice/good-manners-when-using-public-transit/covid-19-coronavirus-prevention?utm_campaign=carrousel&utm_source=covid19l&utm_medium=carrousel | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Eliminating fares on buses; Metro fares may be purchased from fare vending machines only; Pass reimbursement program | Service decrease, not otherwise adherent to weekend or holiday schedules, Route cancelations | Social media outreach, Regular or daily website updates, Local news media outreach, Website banner, Banner message in official or endorsed agency app, Service alerts in trip planning apps | Both | Not yet, but plan to | Allow station managers to remain in kiosks, Reducing fare enforcement checks in PoP systems, Fares can only be purchased from the machines | Limiting passengers-per-vehicle, Services only available for medical, work, priority service/establishments listed by the QC government | Limiting passengers-per-vehicle | ||||||||||||||
82 | Sonoma-Marin Area Rail Transit (SMART) | USA: California | 5/13/2020 | http://sonomamarintrain.org/node/391 | Extra cleaning | No planned modifications | Service decrease, not otherwise adherent to weekend or holiday schedules, Outright cancelled all weekend service until further notice | Social media outreach, Regular or daily website updates, Text and email alerts, Signage in vehicles and public areas like stations, Website banner, Service alerts in trip planning apps | System-wide | Yes | No modifications to employee- or facility interaction planned | We don't operate paratransit | Don't know | FEMA Operational Expenses Program, Coronavirus Preparedness and Response Supplemental Appropriations Act, State or local emergency funding | |||||||||||||
83 | Sound Transit | USA: Washington | 2020-05-13 | https://www.soundtransit.org/get-to-know-us/news-events/news-releases/st-to-temporarily-reduce-service-further-link-some-st | Extra cleaning | Eliminating fares | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Website banner | No service alerts planned | No changes planned | No modifications to employee- or facility interaction planned | No modifications planned | Cancellation of service | No | Coronavirus Preparedness and Response Supplemental Appropriations Act, State or local emergency funding | ||||||||||||
84 | Southwest Ohio Regional Transit Authority (SORTA) Metro | USA: Ohio | 2020-05-06 | https://www.go-metro.com/uploads/COVD19_ServiceAdjustment_SalesInfoScreen.jpg | Back-door boarding, Extra cleaning | Eliminating fares | Route cancelations, Weekend-day or holiday scheduling, some routes | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Website banner, Service alerts in trip planning apps | System-wide | Yes | Ban visitors and non-essential access to buildings | Suspension of fare collection | No | State or local emergency funding | |||||||||||||
85 | St. Catharines Transit Commission | CAN: Ontario | 2020-05-13 | https://yourbus.com/covid-19-corona-virus-modified-service-schedule-effective-sunday-april-4-2020/ | Extra cleaning | Weekend-day or holiday scheduling, all routes | Website banner | No service alerts planned | Yes | No | |||||||||||||||||
86 | The Comet (CMRTA) | USA: South Carolina | 2020-05-13 | http://catchthecometsc.gov/whats-new/the-comet-announces-schedule-changes-to-enhanced-sunday-level-of-service/ | Extra cleaning | Eliminating fares | No changes to services planned | Message from the CEO or GM, Signage in vehicles and public areas like stations | No service alerts planned | No changes planned | No | ||||||||||||||||
87 | The University of Iowa - CAMBUS | USA: Iowa | 2020-05-14 | https://transportation.uiowa.edu/alerts/cambus-service-operations-beginning-may-18-2020 | Back-door boarding, Extra cleaning | We are already a no-fare system | Service increase, some routes, Schedules are based on academic session versus break sessions. We are running break session service due to all classes being moved online. We are increasing bus frequency on routes that serve hospital healthcare staff to reduce number of riders on the bus. | Social media outreach, Regular or daily website updates, Signage in vehicles and public areas like stations, Website banner, Service alerts in trip planning apps | Route-specific | Yes | Ban visitors and non-essential access to buildings, Limiting number of employees allowed in office spaces, moved all meetings to virtual/online format | No modifications planned | No planned changes to services | Don't know | Not sure yet - we are tracking expenses to submit for appropriate reimbursement opportunities | ||||||||||||
88 | Torrance Transit | USA: California | 5/5/2020 13:11:29 | https://transit.torranceca.gov/home-transit | Back-door boarding, Barrier zone to protect driver, Extra cleaning | Eliminating fares | Weekend-day or holiday scheduling, all routes, Service decrease, not otherwise adherent to weekend or holiday schedules, Saturday service for all routes Mon-Fri except Line 4X and 6 are running under modified schedule with schedule on website | Social media outreach, Local news media outreach, Signage in vehicles and public areas like stations, Website banner, Service alerts in trip planning apps | Both | Yes | Ban visitors and non-essential access to buildings | No modifications planned | No planned changes to services | Don't know | CARES Act | ||||||||||||
89 | Transcollines | CAN: Quebec | 7/13/2020 0:09:20 | http://facebook.com/montranscollines | Barrier zone to protect driver | No planned modifications | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Signage in vehicles and public areas like stations, Website banner, Banner message in official or endorsed agency app, Service alerts in trip planning apps | Both | Yes | Shutting down ticket kiosks and/or other customer service facilities | No modifications planned | No planned changes to services | Don't know | |||||||||||||
90 | Transit Authority of Northern Kentucky (TANK) | USA: Kentucky | 5/5/2020 | https://www.tankbus.org/alerts/alert/southbank-shuttle-temporary-suspension-of-service-beginning-monday-4-6-2020 https://www.tankbus.org/alerts/alert/tank-free-rides-during-covid19-board-through-the-back-door-limit-riding-the-bus-to-essential-trips-only | Back-door boarding | Eliminating fares | Service decrease, not otherwise adherent to weekend or holiday schedules | Social media outreach, Regular or daily website updates | |||||||||||||||||||
91 | Transit Windsor | CAN: Ontario | 2020-05-22 | https://www.citywindsor.ca/Newsroom/Pages/City-of-Windsor-COVID-19-Update---Transit-Windsor-and-Malls.aspx | Back-door boarding, Extra cleaning, Passengers will embark and disembark from the rear doors only until further notice. Passengers with accessibility needs may continue to use the front doors; one wheelchair passenger at a time may occupy this area. Transit Windsor has implemented the following measures to ensure physical distancing: Busloads will be limited to half-seated capacity to accomplish physical distancing. Once a bus is half full, stops will be bypassed and the bus sign will display "Sorry ..This Bus is Full." If a bus becomes over-crowded, passengers will be asked to get off. The bus will not leave the stop until this happens. To ensure there is adequate distance between everyone on the bus, including employees, seats will have yellow tape and/or posters on them to block them off. We have increased the frequency of bus cleanings, wiping down all hard surfaces, operator compartments and passenger seats using Oxivir, Virox, Sani-Q disinfectant solutions. | Eliminating fares, No fare payment will be required until further notice. | Weekend-day or holiday scheduling, all routes, Transit Windsor will be operating an enhanced "Sunday" service until further notice. Service levels are continuously being evaluated. Effective Monday, May 4, 2020, Transit Windsor will be operating on a Sunday schedule throughout the 7-day week from Monday to Sunday. All routes that normally operate on Sundays will be in service, except for the Central 3 West and the Tunnel Bus. The LaSalle 25 will be operating 6 days a week from Monday to Saturday on the Saturday schedule. | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Website banner, Banner message in official or endorsed agency app, Service alerts in trip planning apps | Both | Yes | Effective Monday, May 4, 2020 the Transit Windsor customer service locations will be open for customer support (no sales until further notice). All hard surfaces in transit terminals are sanitized regularly on a daily basis. Cleaning and sanitizing schedules will be in place for the foreseeable future. | No | |||||||||||||||
92 | Translink | CAN: British Columbia | 6/10/2020 | https://new.translink.ca/rider-guide/coronavirus-precautions | Extra cleaning, Barrier zone to protect driver, Limited seating | No planned modifications | Service decrease, not otherwise adherent to weekend or holiday schedules, In-vehicle crowd reduction by skipping stops, Route cancelations | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Local news media outreach, Website banner, Signage in vehicles and public areas like stations | Route-specific | No changes planned | No modifications to employee- or facility interaction planned | Limiting passengers-per-vehicle | |||||||||||||||
93 | TransPerth | AUS: Western Australia | 05/14/2020 | https://www.transperth.wa.gov.au/Using-Transperth/Coronavirus-Advice/Changes-to-services/Service-Information | Extra cleaning,Barrier zone to protect driver, Limited seating | No planned modifications | Weekend-day or holiday scheduling, most routes. Service decrease, not otherwise adherent to weekend or holiday schedules. | Social media outreach, Regular or daily website updates, Website banner | Yes | Yes | https://www.transperth.wa.gov.au/Using-Transperth/Coronavirus-Advice/COVID-19-Positive-Driver | ||||||||||||||||
94 | Transport for London | UK: London | 5/20/2020 | https://tfl.gov.uk/campaign/coronavirus-covid- | Extra cleaning, Barrier zone to protect driver, Back-door boarding | Eliminating fares; Pass reimbursement program | Route cancelations, Service decrease, not otherwise adherent to weekend or holiday schedules | Regular or daily website updates, Signage in vehicles and public areas like stations, Website banner | Route-specific | Not yet, but plan to | No | ||||||||||||||||
95 | Transport for NSW | AUS: New South Wales | 3/19/2020 13:43:37 | Extra cleaning, On light rail services, to minimise contact with trams, doors are now opening automatically at platforms. | No changes to services planned | Social media outreach, Regular or daily website updates, Local news media outreach, Website banner | No changes planned | No modifications to employee- or facility interaction planned | No modifications planned | ||||||||||||||||||
96 | TriMet Portland | USA: Oregon | 5/1/2020 19:20:28 | https://trimet.org/health | Extra cleaning, Marking off/limiting seats; rider limitations on buses, Requiring riders to wear masks | No cash fares on buses | Service decrease, not otherwise adherent to weekend or holiday schedules, In-vehicle crowd reduction by skipping stops, Increase frequency on high ridership routes; All light rail lines running Sunday service schedule on weekends; WES commuter rail running every 45 minutes during normal operating hours. All drivers required to wear masks | Social media outreach, Regular or daily website updates, Local news media outreach, Text and email alerts, Signage in vehicles and public areas like stations, Website banner, Banner message in official or endorsed agency app, Service alerts in trip planning apps | Both | Yes | Reduced customer service hours; Limiting on-site visitors at some locations | Reduced reservation call center hours; Transit mobility office closed | No | FEMA Operational Expenses Program | |||||||||||||
97 | TTC | CAN: Ontario | 6/10/2020 | http://www.ttc.ca/Riding_the_TTC/Safety_and_Security/Coronavirus_update.jsp | Extra cleaning, Barrier zone to protect driver, front and back door boarding, Limited seating | Pass no-fee cancellation program | Route cancelations, In-vehicle crowd reduction by skipping stops, Service increase, some routes | Social media outreach, Regular or daily website updates, Local news media outreach, Signage in vehicles and public areas like stations | No service alerts planned | No changes planned | Allow station managers to remain in kiosks, Ban visitors and non-essential access to buildings, Reducing fare enforcement checks in PoP systems | No modifications planned | No planned changes to services | ||||||||||||||
98 | University of South Florida | USA: Florida | 5/7/2020 5:59:22 | https://www.usf.edu/coronavirus/index.aspx | Barrier zone to protect driver, Extra cleaning, Limit maximum number of passengers to 9; social distancing seating signs | No planned modifications | Route cancelations, Service decrease, not otherwise adherent to weekend or holiday schedules, Modified open or close times | Social media outreach, Regular or daily website updates, Message from the CEO or GM, Text and email alerts, Signage in vehicles and public areas like stations, Website banner | No service alerts planned | Yes | Adjusted number of employees allowed in general area, All staff required to wear masks if 6ft social distancing cannot be maintained | not applicable | No planned changes to services | No | FEMA Operational Expenses Program | ||||||||||||
99 | UTA | USA: Utah | 2020-05-05 | https://rideuta.com/Rider-Info/Coronavirus-COVID-19-Updates | Extra cleaning | Bus Operators and Transit Police Officers are not handling passes and will be conducting visual fare inspections only. | Route cancelations, Service decrease, not otherwise adherent to weekend or holiday schedules, We will be reducing the length of our FrontRunner trains to three cars, which will include one single-level car and two bi-level cars. | Website banner | Route-specific | Yes | Reducing fare enforcement checks in PoP systems | No modifications planned | No | ||||||||||||||
100 | Valley Metro | USA: Arizona | 2020-05-20 | https://www.valleymetro.org/news/our-response-coronavirus | Extra cleaning | No planned modifications | No changes to services planned | Social media outreach, Regular or daily website updates, Website banner | No service alerts planned | No changes planned | Ban visitors and non-essential access to buildings, Shutting down ticket kiosks and/or other customer service facilities | No modifications planned |